SMS Terms and Privacy

City of Sebastian SMS Terms and Privacy

The City of Sebastian, including the Sebastian Police Department, uses SMS messaging to communicate with individuals who choose to contact the City by text. By texting any City-issued number, you agree to the terms described below.

Information We Collect

When you send a text message to a City-issued number, we collect your mobile phone number, the content of your messages, and the date and time of each message.

How Information Is Used

We use SMS messaging to respond to your request, provide information related to your inquiry, and support official City operations. We do not use SMS for marketing or promotional purposes.

Sharing of Information

We do not sell personal information or share SMS message content with third parties except when required by law or when needed to carry out official City functions. SMS consent is not shared with third parties.

Consent to Message

Your first inbound text message to a City-issued number serves as your consent for the City to respond by SMS. You may withdraw this consent at any time by replying STOP.

Opt Out

You can opt out at any time by replying STOP. Additional recognized opt out keywords include END, CANCEL, QUIT, and UNSUBSCRIBE. After an opt out request, you will receive one confirmation message and no further texts will be sent.

Message Frequency and Charges

Message frequency varies based on your inquiry. Standard message and data rates may apply. Delivery or availability of SMS messages cannot be guaranteed.

Public Records Notice

SMS messages exchanged with the City may be subject to Florida public records laws and may be retained or disclosed as required by statute.

Assistance

If you need help with SMS communication, reply HELP or contact the City of Sebastian or the Sebastian Police Department.